Payment terms


Payment by bank card online

Eurasian Film Market Service (specify store name) is connected to Internet acquiring, and you can pay for the Service with a bank card of international payment systems. After confirming the selected Tariff, a secure window with the payment page of the processing center of PaymTech LLP will open.

You need to enter your bank card details. For additional authentication of the cardholder the 3-D Secure protocol is used. If your Bank-Issuer supports this technology, you will be redirected to its server for additional identification. For information about the rules and methods of additional identification, please contact your authorized issuing Bank.

Online payment service is carried out in accordance with the rules of International payment systems on the principles of confidentiality and security of payment, for this purpose the most up-to-date methods of verification, encryption and data transmission through closed communication channels are used. Entering bank card data is performed in a secure window on the payment page of the processing center.

In the fields on the payment page it is required to enter the card number, cardholder's name, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All required data is displayed on the surface of the bank card. CVV2/ CVC2 is a three-digit security code located on the back of the card.

Next, the same window will open the page of your issuing bank for entering the 3-D Secure code. In case you do not have a static 3-D Secure set up, it will be sent to your phone number via SMS. If the 3-D Secure code is not sent to you, you should contact your issuing bank.

3-D Secure is the most modern technology for securing card payments on the Internet. It allows you to uniquely identify the authenticity of the cardholder performing the transaction and minimize the risk of fraudulent card transactions.

Security guarantees

Процессинговый центр» ТОО «PaymTech» защищает и обрабатывает данные Вашей банковской карты по стандарту безопасности PCI DSS 3.0. Передача информации в платежный шлюз происходит с применением технологии шифрования SSL. Дальнейшая передача информации происходит по закрытым банковским сетям, имеющим наивысший уровень надежности. ТОО «PaymTech» не передает данные Вашей карты иным третьим лицам. Для дополнительной аутентификации держателя карты используется протокол 3-D Secure.

В случае, если у Вас есть вопросы по совершенному платежу, Вы можете обратиться напрямую в службу поддержки клиентов платежного сервиса по электронной почте

Безопасность онлайн платежей

The "Processing Center" of PaymTech LLP protects and processes your bank card data according to the PCI DSS 3.0 security standard. Information is transferred to the payment gateway using SSL encryption technology. Further transfer of information takes place via closed banking networks having the highest level of reliability. PaymTech LLP does not transfer your card data to other third parties. The 3-D Secure protocol is used for additional authentication of the cardholder.

If you have any questions regarding a payment made, you can contact the payment service's customer support team directly by e-mail at

Security of online payments:

  • The personal information you provide (name, address, phone number, e-mail, credit card number) is confidential and is not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on Eurasian Film Market service.

  • The security of Internet payment processing is guaranteed by Eurasian Film Market LLP. All operations with payment cards take place in accordance with the requirements of international payment systems. Specialized security technologies of online card payments are used during information transfer, data processing is carried out on a secure high-tech server of the processing company.

Payment by payment cards is safe because

  • The authorization system guarantees to the buyer that the payment details of his payment card (number, expiration date, CVV2/CVC2) will not fall into the hands of fraudsters, as these data are not stored on the authorization server and cannot be stolen.
  • The buyer enters his payment data directly in the authorization system of PaymTech LLP and not in the Eurasian Film Market application, therefore, the payment details of the buyer's card will not be available to third parties.

Rules for purchasing the service

By paying for the selected tariff on the Eurasian Film Market service, you confirm your agreement with the public offer agreement located at


For a refund to your bank card, you should fill in the "Application for Refund", which is sent to your e-mail address upon request by the company, and send it together with a copy of your identity document to

The refund will be made to the bank card within 10 working days from the date of receipt of the "Application for Refund" by the Company if there are reasonable claims for the provision of services.

In order to get a refund for transactions made in error, you should apply in writing and attach a copy of your identity document and checks/receipts confirming the erroneous debit. This application should be sent to

The refund amount will be equal to the purchase amount minus the cost of services rendered. The term of consideration of the Application and refund starts to be calculated from the moment the Company receives the Application and is calculated in working days excluding holidays/weekends.

Reasons for refusal to make a payment:

  • the bank card is not designed for making payments via the Internet, which can be found out by contacting your Issuing Bank;
  • insufficient funds for payment on the bank card. You can find out more about the availability of funds on the payment card by contacting the bank that issued the bank card;

  • the bank card data is entered incorrectly;

  • the validity period of the bank card has expired. The validity period of the card is usually indicated on the front side of the card (it is the month and year until which the card is valid). You can learn more about the card validity period by contacting the issuing bank.

For questions about payment by bank card and other questions related to the Eurasian Film Market service, you can contact us by phone: +7 7471111605 (specify the contact number of the store's support service).


General provisions

The norms of this Privacy Policy (hereinafter - the Policy) apply to any information (personal data) that may become known to the Service and its Administration in the process of using the Service by Users, including in the process of registration and/or any other use of the functionality of the Service, through secure pages. The activity of the Eurasian Film Market Service is of an open nature. Use of the Service (in any volume, form, etc.) means full consent of such User to the terms of this Privacy Policy and the procedure of processing of personal data of such User. Acceptance of this Privacy Policy is passing the registration procedure in the Service, as well as any other actions that are aimed at familiarization with the Service, and/or use of its functionality available without registration, as well as actions that may be perceived by the Administration of the Service as such, which are aimed at using the Service or its functionality. If the User does not agree with the provisions contained in the norms of the Privacy Policy, he must stop using the Service. Any use of the Service by the User means his full consent and acceptance of all the provisions of this Privacy Policy. This Privacy Policy applies only to the Service. The Administration of the Service does not control and is not responsible for the Internet resources of third parties, to which the User can go through the links available in the Service. The Administration of the Service does not verify the accuracy of personal data provided by the User to the Service, but reserves the right to monitor the accuracy of such personal data. In the event that one or more provisions of this Privacy Policy shall become invalid or void or unenforceable, this shall not affect the validity or applicability of the remaining provisions of this Privacy Policy. The User is personally responsible for checking this Privacy Policy for any changes to it. The Administration of the Service reserves the right, at its sole discretion, to modify or amend this Privacy Policy at any time without prior and subsequent notice. The Policy is an integral part of the Eurasian Film Market Terms of Service. Capitalized words are used with the same meaning as in the Terms of Service. Eurasian Film Market may amend the Policy at any time. The amended version of the Policy comes into effect from the date of its posting on the website of Eurasian Film Market LLP (Eurasian Film Market). The date of posting is indicated in the document. Data that is transmitted by virtue of the general principles of connections realized on the Internet and contained in system logs (e.g., IP address) is used by Eurasian Film Market Service for technical purposes related to the administration of our service. In addition, IP addresses are used to collect statistical and demographic data (e.g., the region from which the connection is made). may use cookies to provide services and content tailored to individual needs and interests. Disabling cookies in your browser will generally not block your use of our services, but may cause some difficulties. Cookies are also used to collect statistical information about the use of our services.

Right to review, change and delete data. Limitations

The User or Partner has the right to review his/her data at any time and has the possibility to update or delete it upon agreement with Eurasian Film Market LLP (Eurasian Film Market). In order to prevent the re-registration of persons whose participation on was terminated due to misuse of our services, we may refuse to delete the data necessary to block re-registration. The refusal to delete data may also take place in cases provided for by law. Where permitted by law, Eurasian Film Market LLP may also disclose certain User or Partner data to third parties if this is related to the protection of copyright (or other) rights of such third parties (but only upon written request of the right holder), or on the basis of a contract between Eurasian Film Market LLP and the third party in relation to the Service (such contract necessarily contains a clause on ensuring confidentiality and security by the third party). The right holder who has filed such an application is obliged to provide documentary evidence of the fact of possessing copyright (or other) rights to the content/product/service. There must also be a clear suspicion of infringement of these rights. Eurasian Film Market LLP (Eurasian Film Market) may also open access to the User's data at the request or with the consent of the User, or at the request of public authorities entitled to receive data on the basis of a legal act. Electronic messages sent to Eurasian Film Market LLP are archived (stored) and may be used as evidence in certain cases. Eurasian Film Market service relies on the fact that all data provided by Users during registration and subsequently are accurate and Users correct incorrect or outdated data on their own. Users also guarantee that they report only their own data, or have obtained the duly executed consent of a third party - data subject to report their data. Eurasian Film Market LLP (Eurasian Film Market) is not responsible for any violation of these rules by Users.

Links to other websites

Eurasian Film Market Service is not responsible for the data protection policy, which is applied by the owners or administrators of other sites (including the sites of Partners), to which the User goes through the links placed on Eurasian Film Market Service. We recommend that you familiarize yourself with the contents of the data protection statements posted on the respective sites before entering your data. The User or Partner is solely responsible for the content found on the site linked to by them on the Eurasian Film Market Service.

Information (messages, notifications) that are sent to the User or Partner

Eurasian Film Market Service reserves the right to send all Users e-mails (push notifications) with information about important changes and improvements in the Service, as well as other content directly related to the operation of the Service. Eurasian Film Market may also send commercial e-mails, in particular advertising messages. Advertising and other commercial messages may also be included with electronic messages sent to or from your system account.

Limitation of Liability

While we make every effort to comply with this privacy policy, we cannot guarantee the security of your information in the event that factors beyond our control result in disclosure of your information. The website and all information on it is provided on an "as is" basis without warranty of any kind. We will not be liable for any unfavorable consequences or any damages of any kind incurred as a result of the restriction of access to the Service site.

Dispute resolution

Before applying to the court with a claim for disputes arising from the relationship between the User and the Administration of the Service, the mandatory conditions are 1) negotiations. If no resolution of the dispute situation was reached, then 2) submission of a written proposal for voluntary settlement of the dispute. The recipient of the claim within 30 calendar days from the date of receipt of the claim, shall notify the applicant of the claim in writing of the results of consideration of the claim. Claim letters shall be sent by the parties by courier or by registered mail with a notice of delivery to the addressee at the location of the parties. The parties are not allowed to send letters of claim by other means. In case of failure to reach an agreement, the dispute will be referred to a judicial body in accordance with the current legislation of the Republic of Kazakhstan. The current legislation of the Republic of Kazakhstan shall apply to this Policy and relations between the User and the Administration of the Service.


For questions regarding this Policy, please contact